GB
Gert B

1 reviews | Active since Jul 2019

25 Jun 2020, 09:10

Reycreo mtn

Raycreo also subscribed without my consent and deducted R9 rand from my airtime

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Jun 2020, 14:23
Official
Good day Gert,

Thank you for taking time to raise your concerns with MTN

Reycreo is a gamer service to unsubscribe from MTN network please use the following steps.

Dial *136*5#
Select option 2 or 4 (Content Services)
Select option 2 (Manage Premium Rated Services)
Select option 2 (PRS Charges)
Select option 1 (Block PRS Charges)

However this service is normally subscribed through the webpage or even an App .

To unsubscribe from your GameStore subscription, you must access this webpage from your mobile device on 3G/ 4G internet
 Then click on the Unsubscribe button below and you will be sent a confirmation message informing that you are unsubscribed.
 
Kind Regards,
Zamokuhle Ngubane
MTN

Best regards,