TM
Tshepo M

1 reviews | Active since Jan 2019

06 Dec 2019, 10:29

Reycreo_Monthly

MTN has been subscribing me to their Reycreo services without my knowledge nor consent. I've cancelled the subscription about 6-7 times already, disputed this to their help desk and I was told that these subscriptions are initiated by me, which is clearly not the case. +-R200 worth of airtime later, 8 unresolved incidents later, I'm still being subscribed to these services. The real inconvenience here is that I'm not able to sustain airtime for longer than a week because this subscription consumes all my airtime in one go. I see this as theft, and nothing else. MTN and the consultants I've dealt with so far have put in minimal effort in addressing my dispute.

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