Rewards Co MTN

2 weeks ago took out a contract with Mtn via a company called Rewards Co over the phone. Worst mistake ever. I told the consultant I want to use my prepaid number as the contract number as I have had my prepaidj number for years. He said no problem it will be done. I took a contract with 40gigs of data as well. When the phone was delivered it was delivered with 2 sim cards. Not what I asked for. A separate sim for the the contract and another sim for the data. I wanted all the benifits on one sim card on one number which was Going to be my prepaid number. I've called mtn numerous times to get my prepaid number as the contract number and forever more they couldn't do it because their systems where offline. Now it's going for the 3rd week I'm trying to get this sorted out and now they tell me that they can't do it as this was suppose to be done when I received the phone. How the hell was I suppose to do this if mtn is offline. How does this become my problem. I was even told to go in to the mtn store and they could do it. Low and behold I've been to 6 mtn stores and they also cannot help. I even tried canceling the contract with them and they can't even help with that. Going for 3 weeks now and I've being pushed around from one store to another and over the phone from department to department. Today (10.02.2020) another consultant calls me to find out how the service has being from the time I took out the contract... When I started telling her the pathetic service I have received she cut the call. This is the worst service I have ever received. Wish I had never taken out a contract with MTN. All the people I have spoken to in regards to this matter can only say they sorry for the inconvenience and ask what can they do. Why ask what can you when you'll can't do what is requested to be done? Absolutely shocked at the after sales service