REWARDS CO ARE ****MERS

I GOT A CONTRACT FOR A HOME ROUTER IN MARCH AND CANCELLED WITHIN THE 6 DAYS BUT ITS NOW GOING 3 MONTHS AND STILL ITS NOT CANCELLED. THEY KEEP GIVING ME THE RUN AROUND EVERYTIME I CALL AND SAY THEY WILL CALL ME,BUT THAT DOES NOT HAPPEN. THEY HAVE TAKEN OFF MONEY GOING NOW THE 3RD MONTH AND NO CAN ASSIST ME WITH THE CANCELLATION. THEY SAY THE ROUTER NEEDS TO BE CHECKED IN BEFORE THEY CANCEL. SO FOR 3 MONTHS THE ROUTER IS JUST SITTING AND NO ONE IS GOING TO ASK THE GUY WORKING THERE WHAT IS GOING ON, WHY SO LONG. THEY HAVE NO BOSSES THAT WE CAN SPEAK TO, THEY JUST SIT IN A DUNGIN AND **** PEOPLE OF THEIR HAND EARNED MONEY. IM SHOCKED BY MTN FOR ALLOWING THIS AS THEY ARE ONE OF THE BEST OR SHOULD I SAY THEY USE TO BE THE BEST.REWARDS CO SHOULD BE SHUT DOWN AS THEY CANNOT ASSIST WITH ANYTHING EXCEPT SELLING YOU SOMETHING THAT DOESNT WORK, I HAVE CALLED OVER 20 TIMES WITH NO JOY.