1 reviews | Active since Aug 2014
REVOLTING SERVICE!
I have called MTN a total of 7 times to cancel my cellphone contract, all 7 times they have hung up on me after I have said I am cancelling my contract. Even going in store they are unable to cancel the contract. How is a company able to be so utterly useless? Their signal is terrible and does not allow me to make business related calls, which results in me losing valuable business and money. Finally after getting through to the retention services (8th call) they quote me a cancellation fee which is near ******** in price. <br> <br> All I want is to be free of this company and move to another service provider as soon as possible. I was not aware that this was the way that MTN treated their costumers. Completely ********* and disrespectful.
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and can confirm that the contract is cancelled and your number is currently on prepaid.
Once again we do apologize for the delayed response.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and can confirm that the contract is cancelled and your number is currently on prepaid.
Once again we do apologize for the delayed response.
Regards
Tim
MTN Complaints Management Team: REQ:***
