CS
Cornelia S
1 reviews | Active since Feb 2015
07 Feb 2015, 08:59
REVERSAL OF PACKAGE
Jonathan from Mobile Direct *** phoned me on 22/11/2014. Offered me a 1 Gig for R79. pm.<br> On the 24/11/2014. I cancelled with Lee, because my existing contract is 2Gig for R119.00.No success!!<br> I phoned on a DAILY BASIS to MTN. i Got several REF. Numbers. When I complain, I get a Ref Number then<br> I have to wait for (7) WORKING DAYS!!!<br> <br> MTN IS PATHETIC!!!!
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MTN South Africa's replyOfficial
19 Feb 2015, 08:59Hello Adriana 16,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the upgrade was reversed and you were migrated to the old package, a credit for the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the upgrade was reversed and you were migrated to the old package, a credit for the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply19 Feb 2015, 08:59
Official
Hello Adriana 16,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the upgrade was reversed and you were migrated to the old package, a credit for the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the upgrade was reversed and you were migrated to the old package, a credit for the upgrade has also been processed.
Thank you
Wenzile Masina
REQ:***