1 reviews | Active since Jan 2011
Again we return to hellopeter because MTN does not have the skills to help their clients. I requested on 31/03/2016 from the clients centre to please send me my tax years statement from 01/03/2015 to 29/02/2016.This is a two pager that reflects all the debits and credits that has gone through both my MTN numbers for the tax year. Everybody send email requesting my personal detail to get the detail but nobody does the jobs. Again a reflection of the wrong people in the job that does not mean anything in the name of customer service. On the same day I requested this info from MTN I requested the same detail from VODACOM en CELLC , it took them 2 days to send the info to me. MTN is definitely *********** to do their JOBS because why don't anybody get back to me. Every year the same issue MTN does not care at all. Every year the other companies impress me more with the service levels and MTN is just going backwards.<br>
Best regards,
Best regards,
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