DG
David G
1 reviews | Active since Apr 2014
29 Jan 2015, 11:32
Retentions Office regarding a Query
Hi<br> <br> Could someone please call me from Retentions, I have a Query which has been on going for 2 months now, every time I call your call Centre it takes 20 min for someone to answer, then a further 8 minutes to get through to Retentions only to be cut off!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Feb 2015, 15:58Hello Ironmic86,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A credit has been passed on your account as promised.
regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A credit has been passed on your account as promised.
regards
Thabelo
REQ:***
MTN South Africa's reply05 Feb 2015, 15:58
Official
Hello Ironmic86,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A credit has been passed on your account as promised.
regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
A credit has been passed on your account as promised.
regards
Thabelo
REQ:***