AS
Adrian S
1 reviews | Active since Jun 2011
31 Aug 2015, 09:58
Retentions & Escalations don't Respond EVER!!
I initially contacted 808 on the 3rd of August to start the process of cancelling my contract, the call centre then sent the request to the Retentions &
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 13:03Hello adsut,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused. Please pardon the late response.
As per reference number *** the matter has since been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused. Please pardon the late response.
As per reference number *** the matter has since been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
MTN South Africa's reply16 Sept 2015, 13:03
Official
Hello adsut,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused. Please pardon the late response.
As per reference number *** the matter has since been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused. Please pardon the late response.
As per reference number *** the matter has since been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***