1 reviews | Active since Feb 2017
Retentions Department - what a joke
<p>All I need is an outstanding amount so I can pay it and cancel the contract. I hold on for 20 - 30 min and nobody bothers to answer the phone. Then I decided to try again and again and again. No response. Please can somebody at MTN give me my outstanding balance (for the entire contract) and bank details where i can pay to cancel this contract. </p> <p> </p>
Good day Scharlene
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contacted the retentions department for further information.
You will be contacted shortly.
Regards.
MTN SA
Good day Scharlene
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contacted the retentions department for further information.
You will be contacted shortly.
Regards.
MTN SA