LR
LJ R
1 reviews | Active since Sept 2009
09 Feb 2016, 15:27
Retention Department Exists?
Tried to request an earlier upgrade, I'm due 1st of March, tried since last month, zero feedback, called today, zero notes etc. Just general apathy, your company is getting weird, like old Telkom weird...
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Replies (1)
MTN South Africa's replyOfficial
10 Feb 2016, 11:56Hello bluegoon,
We are truly sorry for the inconvenience caused.
We will give you a call shortly confirming whether you will be able to upgrade early or not.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We will give you a call shortly confirming whether you will be able to upgrade early or not.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply10 Feb 2016, 11:56
Official
Hello bluegoon,
We are truly sorry for the inconvenience caused.
We will give you a call shortly confirming whether you will be able to upgrade early or not.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We will give you a call shortly confirming whether you will be able to upgrade early or not.
Regards
Tim
MTN Complaints Management Team: REQ:***