Response to MTN reply - ***

Hi MTN<br> <br> Thanks for the reply but in terms of your statement, it's not 100% accurate. Please refer to my initial complaint and then you would see that the matter has been ongoing since December 2014 regarding the excessive high data bills. I have all the statement that you have sent me since Dec 2014 where there is no reflection of my data bundle that i requested before my upgrade.<br> <br> I believe the 1GB data bundle you are referring to is the one that was added in June 2015 to prevent the excessive high bills from continuing. I suggest that instead of resorting to Hellopeter, please contact me directly to discuss a resolve to this matter. As mentioned before i will no longer pay these high bills for items that was removed from my package without me requesting it. <br> <br> If needs be i will send you the statements that i received from MTN which indicates no 1GB data bundle since Jan 2015, and then you send me the statements where it does indicate the 1GB data bundle from Jan 2015.<br> <br> Thanks in advance for the resolve in this matter and i eagerly and in anticipation await your response.<br>