Response to 1st hellopeter complaint pathetic

read my first complaint:<br> <br> http://hellopeter.com/mtn/complaints/***********-and-unapologetic-after-4-failures-***<br> <br> MTN's response is EXACTLY why they are so ***********, I complain that they have caused an error by not submitting the cancellation on the correct date (REQ ***) and specifically tell them it was not logged due to incompetence of their bayside staff (Tariq Arend). <br> <br> I then get a response telling me they cant find the original request on the system..hello I JUST TOLD YOU THAT you didn't log it!!! MTN only hires idiots I am convinced...anyway I am so glad I have kept the paperwork proving I cancelled on the 27/11/2015...the only problem is I have nobody competent enough to send it to so they can pay back my money I am owed...<br>