JZ
Josias Z
1 reviews | Active since Jul 2015
01 Jul 2015, 11:57
Response time (just to get someone to answer...)
Why is it taking so long for MTN to answer on the 808 number?<br> I have already now been hanging on for 1 hour and 10 min...<br> How long can this take?
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Replies (1)
MTN South Africa's replyOfficial
13 Jul 2015, 09:42Hello JoosVZ,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query so that we can assist.
The call centre operating hours have changed from 6am to 6pm and the prepaid call centre is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query so that we can assist.
The call centre operating hours have changed from 6am to 6pm and the prepaid call centre is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply13 Jul 2015, 09:42
Official
Hello JoosVZ,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query so that we can assist.
The call centre operating hours have changed from 6am to 6pm and the prepaid call centre is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query so that we can assist.
The call centre operating hours have changed from 6am to 6pm and the prepaid call centre is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***