Responce but no action

I reported this matter before and MTN dis respond by saying at no rime did they want ro cause us inconviniance...blah blah bla......they said they will contact us to resolve the issue and as yet nothing has been done. In short MTN suspended my services due to a incorrect account number for the debit order. I sorted that out at the East rand mall branch and paid R 1370.00. The phone was never swiched back on as the matter was with legal. I treid to contact legal with no success. My phone is still off after. 2 months now. They payment does reflect on their system as i went into the branch again and it now shows i am in credit? Very strange as i have not made a payment since 26/11/2015. I refuse to pay my account any further as i am not getting the service i have paid for. I feel it is very unfair that MTN can hold me responsible for breach of contract should i not pay and i incure extra charges but when they fail nothing happens? And i am pretty sure they will just appologize and that the end of it...... I want my phone switched back on, a letter of apology and be reimbursed for the loss of service i have had for the past 2 months. [Email Removed]