Resist contract termination

Hi Guys.<br> <br> I am frustrated, I have been calling and calling MTN to terminate my contract, I even have 4 different reference numbers (***, ***, *** and ***), who ever picks up my call tell me that they will send a cancellation request to the cancellation department.<br> <br> Every time I call and check if my request is being attended to, they are telling me that the cancellation did not go through, when I ask why, they're telling me that probably the system was down.....!! Who's problem is that, and when the system is down, does it mean that when it is up again they can't deal with my issue?. <br> <br> I just feel that now this Is too much, it's easier to open a contract with you but difficult to deal with user issues once the contract is opened. <br> <br> My advice to all you guys, away from MTN contract, this is not the first issue I had, they are just out of order !!!!! Mxm