Requests to cease promotional calls ignored

Item: MTN South Africa
Rating: 2
Author: Dean D

I often receive promotional calls from a company that identified themselves as Yellow Data, acting on behalf of MTN. I have asked to have my name removed from their database several times, but the calls continue. Today I received another. MTN, please call off the dogs!

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

31 Mar 2016, 14:00

Hello demond1,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request through to the Marketing department remove your number off all marketing campaigns database.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply31 Mar 2016, 14:00

Official