Requesting cancellation for more than a week now

<p>Kreason did the upgrade on 5/7/2017, I immediately phoned him to tell him there is a problem and we need to cancel the contract. He already left and we spoke on Saturday. He was very uptied with me and said he cant to it. Eventually he said he will do it.</p> <p>I phoned about 10 times after that requesting the cancellation so that I can do a new upgrade for the S8. </p> <p>Yesterday I spoke to his supervisor explaining the whole story, she promised me to phone me before 10 this morning.</p> <p>I phoned again this morning and that lady said she request the cancellation by sending an email to a supervisor. I must just wait 15 minutes. It is now half an hour and still nothing.</p> <p> </p> <p>The number I am phoning is ********** 667</p> <p>This is a on going for 3 months now as summer mobile messed up 2 upgrades so at this stage I am very very frustrated. </p> <p> </p> <p>I really feel like cancellating my whole contract with MTN and move to CELL C</p> <p> </p> <p> </p>