RK
Refilwe K
1 reviews | Active since Feb 2012
04 Jun 2015, 13:03
Request to be removed from sms advertising
Hi guys,<br> <br> May I request that I please stop receiving the sms's from mtn141 every time I recharge. I meant one gets more than 3 sms's after every recharge irrespective of whether its your fourth recharge that day you still gonna receive those frustrating sms's. Its a bit too much guys.<br> <br> Thanks
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Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 16:23Hello Refcount84,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating, we have excluded your number from promotions but also note that the 141 messages are also to keep you up to date with status on your number so these messages will come through as well.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating, we have excluded your number from promotions but also note that the 141 messages are also to keep you up to date with status on your number so these messages will come through as well.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
MTN South Africa's reply10 Jun 2015, 16:23
Official
Hello Refcount84,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating, we have excluded your number from promotions but also note that the 141 messages are also to keep you up to date with status on your number so these messages will come through as well.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating, we have excluded your number from promotions but also note that the 141 messages are also to keep you up to date with status on your number so these messages will come through as well.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***