BS
Brendan S

1 reviews | Active since Feb 2010

25 Oct 2015, 11:49

Request to be moved to prepaid still not done

I requested to be moved to prepaid on the 15th as soon as my contract expired .still waiting . This means I'm being charged for my contract which i cancelled .<br> Please make sure I'm not charged - I no longer have a contract with you <br> Retentions has no contact details other than email address which they answer every few weeks<br> Very *********

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Oct 2015, 19:54
Official
Hello bstevenson,

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Kindly note that your number has been migrated to prepaid on 2015-10-26.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***