Request for paid up letter
<p>This is the 3rd time am writing to MTN about the same thing and all I get is matter is being resolved with nothing being done, can MTN send me a paid up letter so I can personally send it to MBD So they can stop calling and emailing me, MTN doesn't know how to solve this issue will slovenly it myself.</p> <p> </p> <p>Please send me paid up letter.</p> <p> </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***1
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***1