Request for MTN to migrate no to prepaid after paying the amount in legal

<p>Hi</p> <p> </p> <p>My number is ********** , I wasnt able to pay this contract and I paid MTN & sent them POP yesterday, The Store at Benmore also sent them POP yesterday. I asked them on the email that I cannot afford the contract and they must please change my no to prepaid as my contract ended in April already.</p> <p> </p> <p>To date I have not received any response from them & my billing goes through tomorrow. Benmore then told me to go to a walk in centre of which I went to Morning Side & was told they cannot help me I must call 808 & they will put me to legal so that legal can clear the name & they will remove me. I was given ********** & ********** to call by 808 & both numbers has no answer.</p> <p> </p> <p>I am very frustated because I really do not afford this contract anymore. I've sent the legal department emails from yesterday and all I get is an automated response that does not even have a reference number.</p> <p> </p> <p>Please assist.</p> <p> </p> <p>Regards,</p>