1 reviews | Active since Dec 2016
REQUEST FOR MARRIAGE CERTIFICATE
<p>I went to a mtn outlet in Cape town to apply for a data sim card. I went with my bank statement, payslip and my identity document. when i had to sign for the application i saw that the application was printed on my ****en surname , I made the consultant aware of that. My application was successeful and i was granted a data sim which i cant use because it is not rica'd iwent twice to notify the branch. i also app**** for additional sims. now im being told that the vetting department wants proof of the different surnames like my marriage certificate my reasoning is that from the start i never app**** with my ****en surname, i even made the consultant aware of the different surnames.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the store management for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the store management for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
