SM
Sharon M
1 reviews | Active since Jan 2016
19 Jan 2016, 17:39
Request for an additional line
App**** for an additional line. Received a text vetting done rejected. On my investigation I supposedly surrendered NCB . No arrears on my account since inception of a MTN. Previously had two cell phones paid by Ethekwini Municipality namely *** and ***. Now I have *** &
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Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 08:36Hello sharonmunien,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that upon checking account status, account was in legal however this has removed. Please dial *** and select option 1 for sales for that specific package of your choice as this can now be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that upon checking account status, account was in legal however this has removed. Please dial *** and select option 1 for sales for that specific package of your choice as this can now be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply21 Jan 2016, 08:36
Official
Hello sharonmunien,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that upon checking account status, account was in legal however this has removed. Please dial *** and select option 1 for sales for that specific package of your choice as this can now be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that upon checking account status, account was in legal however this has removed. Please dial *** and select option 1 for sales for that specific package of your choice as this can now be done.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.