mH
mary H
1 reviews | Active since Sept 2015
06 Oct 2015, 11:30
REQ***-suppliers supposed response
According to the suppliers response somebody was going to contact me. That was last week Tuesday and guess what absolutely nobody has contacted me. Phone has been in for repairs since the 4th of September. Shocking service.
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Replies (1)
MTN South Africa's replyOfficial
08 Oct 2015, 16:32Hello majh,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , I will follow up on your ref number and revert to you with feedback and a way forward
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , I will follow up on your ref number and revert to you with feedback and a way forward
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply08 Oct 2015, 16:32
Official
Hello majh,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , I will follow up on your ref number and revert to you with feedback and a way forward
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation earlier , I will follow up on your ref number and revert to you with feedback and a way forward
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,