REQ:***
<p>Still waiting for feedback on the abovenentioned reference given on a previous complaint. I dont have a sim card or phone and its fourth week n counting. Whats the purpose of letting the company no ur not happy if nothing is to be done about it </p>
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MTN South Africa's replyOfficial
07 Mar 2017, 12:44Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We have tried to contacted the store for assistance for your complaint, they do not pick.
We do pick up that the new cont tract account has been created as per account A*** but the activation not done to the account due to the device and sim card not received as per your orders.
We have sent the complaint now to the store manager to intervene, we have requested from the store to be in contact with you to resolve the complaint.
We are waiting for feedback from the store.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply07 Mar 2017, 12:44
Official
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We have tried to contacted the store for assistance for your complaint, they do not pick.
We do pick up that the new cont tract account has been created as per account A*** but the activation not done to the account due to the device and sim card not received as per your orders.
We have sent the complaint now to the store manager to intervene, we have requested from the store to be in contact with you to resolve the complaint.
We are waiting for feedback from the store.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
's updateReviewer Update
15 Mar 2017, 10:25Still awaiting feedback.
's update15 Mar 2017, 10:25
Reviewer Update
Still awaiting feedback.