PB
Phomello B
1 reviews | Active since Feb 2016
07 Apr 2016, 13:00
REQ:***, REQ:***
My request has been resolved, but now I would like to know when am I going to get my refund for the extra charges, it does not help that the bill has only been adjusted to what I am supposed to be paying.<br> <br> REFUND Please!!
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Replies (1)
MTN South Africa's replyOfficial
08 Apr 2016, 16:10Hello Phomello123,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have already being Credited and Refunded. All these were processed on our systems by the 09 March 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have already being Credited and Refunded. All these were processed on our systems by the 09 March 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply08 Apr 2016, 16:10
Official
Hello Phomello123,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have already being Credited and Refunded. All these were processed on our systems by the 09 March 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records you have already being Credited and Refunded. All these were processed on our systems by the 09 March 2016.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,