CB
Carla B
1 reviews | Active since Feb 2016
15 Feb 2016, 11:16
Req ***
Hi there-I still await assistance with regard to the above query. Please can you send me the contact at Mtn insurance where I can get a copy of the insurance contract signed that serviced my claim in 2013.
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MTN South Africa's replyOfficial
16 Feb 2016, 09:56Hello CarlaB013,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply16 Feb 2016, 09:56
Official
Hello CarlaB013,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,