pN
pearl N
1 reviews | Active since Sept 2012
24 Mar 2016, 12:06
REQ:***
TO DATE NO ONE HAS CONTACTED ME REGARDING MY ISSUE, CAN I PLEASE HAVE MY REFUND AND SETTLEMENT LETTER, WHAT HAS TO HAPPEN FOR ME TO BE ISSUED OF SETTLEMENT LETTER, IS THIS NOT A PROCESS TO FOLLOW, ONCE ACCOUNT IS CLOSED, YOU ISSUE SETTLEMENT LETTER, I NEED THIS LETTER ASAP TO PRODUCE TO MY INSURANCE <br> I CANNOT BELIEVE THE INEFFICIENCY AT MTN<br>
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MTN South Africa's replyOfficial
30 Mar 2016, 11:20Hello pearly1,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The refund request for R -379.83 has been requested, allow +-5 working days to reflect in your bank account.
The letter has been sent to you via the customer care function.
Hope this is in order with you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The refund request for R -379.83 has been requested, allow +-5 working days to reflect in your bank account.
The letter has been sent to you via the customer care function.
Hope this is in order with you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply30 Mar 2016, 11:20
Official
Hello pearly1,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The refund request for R -379.83 has been requested, allow +-5 working days to reflect in your bank account.
The letter has been sent to you via the customer care function.
Hope this is in order with you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The refund request for R -379.83 has been requested, allow +-5 working days to reflect in your bank account.
The letter has been sent to you via the customer care function.
Hope this is in order with you.
Kind Regards,
Alice van der Merwe
***
Best regards,