AG
Abduragmaan G
1 reviews | Active since Dec 2015
24 Jan 2016, 20:15
REQ:*** - Pathetic
REQ:*** I refuse to be inconvenienced any longer...clearly the ID reflects in the affidavit and has been stamped at police station...they at least confirm it is indeed the person standing in front of them before they action documents unlike yourselves and that is why I have a ********** case with you and you are passing the buck every time with lame feedback in Hello Peter but none via all the emails I have sent that could have speeded up this process and thus resulting in another month of *****ing my money!!!
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MTN South Africa's replyOfficial
25 Jan 2016, 10:01Hello naz_music,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advise that as per our previous response the ID copy that we received is not certified, only the affidavit is certified. kindly send a recent certified id copy to the same person that you have sent it to before using reference number REQ:***. Once we have received all the supporting documentation our ***** team will be able to conclude this matter.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advise that as per our previous response the ID copy that we received is not certified, only the affidavit is certified. kindly send a recent certified id copy to the same person that you have sent it to before using reference number REQ:***. Once we have received all the supporting documentation our ***** team will be able to conclude this matter.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply25 Jan 2016, 10:01
Official
Hello naz_music,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advise that as per our previous response the ID copy that we received is not certified, only the affidavit is certified. kindly send a recent certified id copy to the same person that you have sent it to before using reference number REQ:***. Once we have received all the supporting documentation our ***** team will be able to conclude this matter.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advise that as per our previous response the ID copy that we received is not certified, only the affidavit is certified. kindly send a recent certified id copy to the same person that you have sent it to before using reference number REQ:***. Once we have received all the supporting documentation our ***** team will be able to conclude this matter.
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Best regards,