AG
Abduragmaan G
1 reviews | Active since Dec 2015
22 Feb 2016, 19:31
REQ:*** - Pathetic
Please note that TWO ********** accounts have been against my name and you cancel ONE only. Cancel contract number ending with 3717 as well as 3716 was already migrated to prepaid which for your information I have already destroyed BOTH sim cards and I am not interested in ever using it again!!! I have a pretty good wifi set up with a very good service provider that does not grieve me at all like MTN!!! Sad that my over 20 years of being an MTN customer is ending on such a note!!! Also I suspect that I will have to fight to get my REFUND out of you but I am prepared for the next battle with MTN!!!!
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Replies (1)
MTN South Africa's replyOfficial
23 Feb 2016, 16:09Hello naz_music,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the number 060 *** 3717 is now migrated to Prepaid as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the number 060 *** 3717 is now migrated to Prepaid as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply23 Feb 2016, 16:09
Official
Hello naz_music,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the number 060 *** 3717 is now migrated to Prepaid as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that the number 060 *** 3717 is now migrated to Prepaid as well.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***