WB
Wayne B
1 reviews | Active since Sept 2015
14 Dec 2015, 13:27
REQ:***
PLEASE READ EACH WORD!<br> So from when you billed me incorrectly, and locked my account, till now when you reimbursed me has been 9 months. 9 months that I had no cell or data. I want to know what happens to those costs because I paid for a couple of months before stopping?????<br> PLEASE CANCEL MY ACCOUNT!!!!
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Replies (1)
MTN South Africa's replyOfficial
18 Dec 2015, 15:56Hello wbester8,
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,
MTN South Africa's reply18 Dec 2015, 15:56
Official
Hello wbester8,
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
The matter has been escalated to the Legal management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
Best regards,