TZ
Thando Z
1 reviews | Active since Mar 2009
16 Nov 2015, 19:42
REQ: ***
Absolutely bad service, I still don't know what is happening with regards to my above case. Absolutely disappointed. Don't have words. All documents requested by Tim were sent, who however did not leave a number to be contacted at and that's just it.<br> Internal ***** on my account occurred but feel that nobody is taking my case seriously.<br> Really disappointed.
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Replies (1)
MTN South Africa's replyOfficial
18 Nov 2015, 11:08Hello Thanda,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to Tim for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to Tim for assistance.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply18 Nov 2015, 11:08
Official
Hello Thanda,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to Tim for assistance.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to Tim for assistance.
Regards
Nompumelelo
REQ:***
Best regards,