GjVR
Gerda janse Van Rensburg
1 reviews | Active since Oct 2015
19 Oct 2015, 07:14
REQ:***
I logged a call on Hello Peter -on Wednesday-and got response from Itumeleng Rakoena on REQ:***, whereby credit note would have been passed. I then got sms on Wednesday afternoon indicating that they in process of activating my services again. Up to today- nothing happened on my service- still not activation and can someone please send me the billing information to see what is happening on the account?
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MTN South Africa's replyOfficial
19 Oct 2015, 07:41Hello gjv,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
A***:
On the account the credit for R3641.19 +R620.00+R1244.91 has been passed. The account balance now is R1,654.01.
Please make the payment for the balance on the account.
We have opened the line for you. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
A***:
On the account the credit for R3641.19 +R620.00+R1244.91 has been passed. The account balance now is R1,654.01.
Please make the payment for the balance on the account.
We have opened the line for you. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply19 Oct 2015, 07:41
Official
Hello gjv,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
A***:
On the account the credit for R3641.19 +R620.00+R1244.91 has been passed. The account balance now is R1,654.01.
Please make the payment for the balance on the account.
We have opened the line for you. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
A***:
On the account the credit for R3641.19 +R620.00+R1244.91 has been passed. The account balance now is R1,654.01.
Please make the payment for the balance on the account.
We have opened the line for you. Please reboot the handset.
Kind Regards,
Alice van der Merwe
***
Best regards,