MK
Maggy K

1 reviews | Active since Apr 2014

05 Sept 2015, 15:45

REQ: *** NOT ACTIVATED, NO FEEDBACK

3 emails of proof of payment have been sent to MTN Legal by MTN Bloemfontein on different occations. MDN/MBD keeps on sending smes while proof of payment have been sent. Again, a complaint was made on this platform,and Mantoa said \ The matter has been escalates to the relevent supervisory team for urgent investigation. They will contact you DIRECTLY with feedback and action plan". How long does thia investigation take"

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Sept 2015, 13:53
Official
Hello longao,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

As per reference number: *** sim card fully active on the network

Warm regards,
Keitumetse
REQ:***

Best regards,