REQ:***.
Hi Tim,<br> Thanks for your response,however I still have not been compensated as you said I would be and no representative has been in contact with me,as you apologised in your previous report that MTN's part of the contract had not been fulfilled.I would like to be advised as to what is happening.<br> <br> Regards<br> Keith
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MTN South Africa's replyOfficial
16 Sept 2015, 08:47Hello vogie14,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per reference number REQ:*** :*** provisioning is correctly done.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per reference number REQ:*** :*** provisioning is correctly done.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 08:47
Official
Hello vogie14,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per reference number REQ:*** :*** provisioning is correctly done.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per reference number REQ:*** :*** provisioning is correctly done.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Best regards,