REQ:*** - Cancellation Request Not Resolved

As report number REQ:*** refers.<br> <br> I have made numerous attempts to contact MTN in this regard.<br> <br> Somebody (Felicity) from MTN needs to contact me as this weak backwards-and-forwards trick is not working.<br> <br> I put a cancellation request through on my primary line (ending in 6721) over 2 months ago. I was aware of early cancellation. I wanted it to be done by now, yet I am still fighting, almost 3 months later.<br> <br> Why must I now pay a FURTHER 2 months when I put the request through ages ago?<br> MTN have kept debiting me for a service I cancelled already.<br> <br> Stop messing me around and phone me! Each time I call the call center, I get cut off as soon as a consultant picks up.<br> <br> As per my previous complaint, there is a Stop Order on my MTN debit order. Until MTN contact me, I will not pay another cent to MTN as I put my fair notice in to cancel this contract. I was even told in a previous complaint that it had been changed to Pre Paid, yet it has not.<br> <br> Call me and stop hiding behind these 3-day-reply mails and HelloPeter complaints. Why does it have to come to this?<br> <br> Why have service levels so declined that we have to rant and rave on public forums to get answers?!