tS
thato S
1 reviews | Active since Sept 2010
08 Jul 2015, 11:37
REQ:*** follow up on this complaint
Hi MTN, <br> <br> I just received feedback that my complaint that I have logged has been resolved REQ:*** however MTN still sends me SMS`s saying that I should pay my contract to avoid legal action been taken against me. I really don't get it???? can I ask that you sort this out because I am now tired of this matter. And please send me written proof that the contract has ended and I don't owe you a cent and stop sending me threatening messages. <br>
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MTN South Africa's replyOfficial
22 Jul 2015, 22:33Hello thaset,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can now confirm that the debit has been deactivated and the necessary arrangements has been made on the account for you to have ensured that the promise to pay amount has been paid today (22nd of July 2015).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can now confirm that the debit has been deactivated and the necessary arrangements has been made on the account for you to have ensured that the promise to pay amount has been paid today (22nd of July 2015).
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply22 Jul 2015, 22:33
Official
Hello thaset,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can now confirm that the debit has been deactivated and the necessary arrangements has been made on the account for you to have ensured that the promise to pay amount has been paid today (22nd of July 2015).
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can now confirm that the debit has been deactivated and the necessary arrangements has been made on the account for you to have ensured that the promise to pay amount has been paid today (22nd of July 2015).
Regards
Tim
MTN Complaints Management Team: REQ:***