SvdV
Sheree van der Velde
1 reviews | Active since Jun 2011
24 Jun 2015, 13:13
REQ:*** - NO RESPONSE
I received a response on my previous complaint with a reference number indicating that my query was transferred to the relevant functional unit for resolution.<br> <br> It has now been over a week and I have had no further feedback from MTN.<br> <br> Vodacom Plettenberg Bay has the blue topaz s6 in stock and can assist me with a contract - if I do not get any feedback or response from MTN, I will be cancelling my contracts and moving over to a service provider that can assist me!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
29 Jun 2015, 14:02Hello Sheree21,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm at this point and time we are only offering the Samsung S6 & S6 Edge in black & white.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm at this point and time we are only offering the Samsung S6 & S6 Edge in black & white.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply29 Jun 2015, 14:02
Official
Hello Sheree21,
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm at this point and time we are only offering the Samsung S6 & S6 Edge in black & white.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response.
We can confirm at this point and time we are only offering the Samsung S6 & S6 Edge in black & white.
Regards
Tim
MTN Complaints Management Team: REQ:***
