AG
Anna G
1 reviews | Active since Feb 2015
18 Jun 2015, 16:12
REQ:***- Excuses for no service escalating
MTN's response to my original complaint last week: \Please accept our apologies for any inconvenience caused. Please advise that your query has been escalated to the relevant department. Rest assured
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MTN South Africa's replyOfficial
22 Jun 2015, 12:19Hello ServiceSA?,
Thank you for your post.
We are terribly sorry for the inconveniences and delay that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences and delay that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply22 Jun 2015, 12:19
Official
Hello ServiceSA?,
Thank you for your post.
We are terribly sorry for the inconveniences and delay that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences and delay that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***