REQ:***

I have posted numerous posts on HP regarding MTN and they really not getting it! I am tired!!! First they gave me what I did not sign up for, second they busy debiting incorrect amounts from my account, third they don't answer the phone when you try and call them, all you get is the press one press two and and and, fourth they don't respond to e-mails... I am really tired! Veronica advised that my query was resolved, however I still have not received proper feedback advising that the query is resolved, by that I mean a reconciled statement of my account, I have requested a statement yesterday and the automated response said I will have feedback in 8 hrs, it's now over 14 hrs and no feedback! My phones are blocked! For what really? I don't know because they need need to pass a credit on my account and advise what the balance is! There is no need to be ugly, first you block my phone and when I call you to discuss you do not answer? First of all I do not know what is outstanding since my query has been resolved! Really, what can too must happen in order to get service? You have taken incompetence to a whole new level! Call me!!!