JA
Johan A
1 reviews | Active since Jul 2012
06 Mar 2015, 15:02
REQ:***
Good day Kagiso. Account N*** has reference I was informed by e-mail (Nosithembele Nabo) that the additional R24.99 for data was removed but unfortunate it seems that your accounting department do not know the difference between subtraction an addition. Another R24.99 (for data) was added to the *** and *** bringing the total now to R165.99 for each of the mention numbers.<br> <br> WHAT IS WRONG AT MTN? <br> <br> Please get your house in order, you are wasting my time and money. <br> <br>
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MTN South Africa's replyOfficial
09 Mar 2015, 15:39Hello aucampj,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit amounting to R116.01 was passed on the 6th of March 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit amounting to R116.01 was passed on the 6th of March 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2015, 15:39
Official
Hello aucampj,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit amounting to R116.01 was passed on the 6th of March 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit amounting to R116.01 was passed on the 6th of March 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,