reply to my respond receipt on previous helo peter

This is the reply i get over and over and over but my contract amount monthly has never been the same since i started with the upgrade <br> <br> I had a gig recurring data on my account and for 2 months the correct amount was on my account but now this 2 months its an extra R150 per month.<br> <br> As soon as i load more data to my phone via self service i need to load airtime first before i can buy the data(as my previous messsage) photos was emailed to mtn but was never even responded. According to the consultant i dont need airtime to load data as it gets billed to ny account which is nonsense as i send photos proofing it.<br> <br> So i need to load airtime and it gets billed to my account.<br> <br> Its so hard to understand that not 1 person in mtn can take responsibility just to actually go and check its just so much easier to answer the same answer over and over <br> <br> Once again no wonder MTN has this thousands of complaints on helo peter. Wish i checked this before i moved over