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Dominic M

1 reviews | Active since Feb 2018

01 Feb 2018, 14:32

Replaced faulty tablet with another faulty tablet

Bought my son a tablet for his birthday in November 2017, at Ackermans in her m****. It stopped worked not even a week later. Took it back, waited longer then 2 months for them to return it to Ackermans after not being able to fix it they said they would send a new one. When I eventually got the call to pick it up. I took it home only to notice it was in worse condition. Had a dent on the front, volume buttons didn't work and you could see it was a secondhand device. Utterly terrible service. Never by an MTN product from Ackermans. Ever!!

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Replies (2)
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Dominic M's update06 Feb 2018, 13:39
Reviewer Update
I have they say it's not their problem it's MTN's problem as they cannot do the returns. So I'm unsure of what the next step is.
DM
Dominic M's update16 May 2019, 10:59
Reviewer Update
Thank you for sorting out the problem! I was refunded my money!