LS
Laurette S
1 reviews | Active since Nov 2009
05 Sept 2015, 09:48
Repeated Bad Service
I called to enquire about renewing my contract with MTN which will be expiring tomorrow
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 15:51Hello laurettes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the upgrade has been processed as per information on the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the upgrade has been processed as per information on the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 15:51
Official
Hello laurettes,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the upgrade has been processed as per information on the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the upgrade has been processed as per information on the system.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,