tL
thembi L
1 reviews | Active since Sept 2017
02 Oct 2017, 10:20
Repairs
I took my iphone 6s plus for repairs on the 3 August 2017 and on the 6th September 2017 I got my qoute back but i rejected the qoute, therefore i called the repair centre to ask whether if my phone was sent back to the Mtn store at Ilanga Mall and they said they have sent it back on the 14th September. Iam really struggling to get feedback on which courier company did they sent my phone. i had a bad service from mtn
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MTN South Africa's replyOfficial
16 Oct 2017, 16:50Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have called the repair center they request that you call them on Wednesday with the Imei number for the wareabount regarding your device. The device was sent to the wrong MTN Store. They have logged a request to the store for the device to be picked up, the contactf numberor ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 Oct 2017, 16:50
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have called the repair center they request that you call them on Wednesday with the Imei number for the wareabount regarding your device. The device was sent to the wrong MTN Store. They have logged a request to the store for the device to be picked up, the contactf numberor ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,