REPAIRS

A client since 2003 and this is the attitude I get<br> I upgraded to a new phone on the 2nd July 2015, my new handset started giving problems and took in the Gavendish Glen, Kempton Park 6th August 2015<br> I currently have no source of communication and they can't give me a update on the handset<br> Phoned there a couple of times, first I was advised this is how it is, then it was told they going to lose it with the customer on the phone with me hearing everything on the other side, they can't give me a loan phone for the time being because that is not part of their business, then I was told I need to probably pay for the phone myself because it is not under warranty (Month old mmmm), then they said it will take 30 to 40 days in order to repair the phone, then they said I need to still pay for this handset even though I am not even able to phone in or out.<br> Please tell me why I should not go to another service provider with this kind of attitude and service.<br> Gavendish Glen has no priority but to take your money and treat their clients like ****.<br> <br> <br>