1 reviews | Active since Sept 2016

26 Sept 2016, 11:04

Repairing

<p>Good day</p> <p> </p> <p>I reported my phone 10 Sep @ MTN Long Beach Mall (Fish Hoek) they (Jason)said it will take 2 weeks for repair and will call me when done, since then i've been calling them everyday no one can assist me, they said they are still waiting for some part and don't no how long this will take. I'm sorry but i can't wait for a month to fix this phone i pay every single month!! I work far from home if something happens to me on the road what do i do???? It's been 3 weeks now i log a complaint and nothing happend</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply27 Sept 2016, 16:01
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this.

We note that the details of the handset have been left out under the Review Information section i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.

Regards

Nompumelelo

REQ:***

Best regards,

's update28 Sept 2016, 08:02
Reviewer Update

Thank you for coming back to me. The IMEI number is ********** ********** 9