OE
Orrville E
1 reviews | Active since Apr 2015
10 Apr 2015, 10:53
\Repaired"cell phone not yet returned"""
\I would just like to find out about the status of my cell phone repair.<br> <br> I have sent in my phone for repairs on 26 March 2015. I work in an IT Support environment
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MTN South Africa's replyOfficial
24 Apr 2015, 13:11Hello oengelbrecht,
We are truly sorry for the delay with the repair. It is not our intention to dissatisfy you in any way.
We can confirm that your device was sent back to the store (Maverick Trading Rondebosch). The device was sent back to the store on the 9th of April 2015. Please visit the store to collect the device.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delay with the repair. It is not our intention to dissatisfy you in any way.
We can confirm that your device was sent back to the store (Maverick Trading Rondebosch). The device was sent back to the store on the 9th of April 2015. Please visit the store to collect the device.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply24 Apr 2015, 13:11
Official
Hello oengelbrecht,
We are truly sorry for the delay with the repair. It is not our intention to dissatisfy you in any way.
We can confirm that your device was sent back to the store (Maverick Trading Rondebosch). The device was sent back to the store on the 9th of April 2015. Please visit the store to collect the device.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the delay with the repair. It is not our intention to dissatisfy you in any way.
We can confirm that your device was sent back to the store (Maverick Trading Rondebosch). The device was sent back to the store on the 9th of April 2015. Please visit the store to collect the device.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,