dW
dutoit W
1 reviews | Active since Feb 2015
06 Feb 2015, 10:53
Repair on cellphone
Received new phone on contract.After one month the phone stopped working.I returned it to the Mtn branch for repairs which was sent up to Jbg.It has been four weeks now and Mtn has not returned my phone.In the meantime I have to pay my contract.I think it is pathetic.Hope you can get them to respond.
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MTN South Africa's replyOfficial
18 Feb 2015, 15:50Hello tsebi,
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply18 Feb 2015, 15:50
Official
Hello tsebi,
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***